Dr Suzan Fiack is Head of the Unit Press and Public Relations in the Department Risk Communication at the Federal Institute for Risk Assessment (BfR) in Germany. She is responsible for implementing BfR’s communication strategy with the aim of informing the public and stakeholders about possible risks and other scientific results. Her team translates scientific findings into easily comprehensible information and recommendations on consumer health protection for different target audiences, making use of classical tools as well as new formats including videos, smartphone applications and social media. The Unit Press and Public relations at BfR is a multi-disciplinary team of professionals in press and public relations, communication, science editing, video and web development as well as publishing. Suzan Fiack received her PhD in pharmacy from the Humboldt University in Berlin and worked as scientist in the pharmaceutical industry. Before arriving at BfR she was Business Development Director in the publishing sector (Blackwell Publishing and John Wiley & Sons). She was head of an international editorial and sales team and worked on solutions to improve outcomes in research, education and professional practice with conference reports, online tools, journals and books.